The way
digital technology has been impacting our lives in the recent past, it became
strategically vital as well as instrumental for any business. Businesses will
need to opt the digital transformation solutions if they want to meet the
rising expectations of the future. The latest technology developments including
AR/VR, IoT, Artificial Intelligence, and Cloud Computing provide tremendous
opportunities to deliver the enhanced experience at just the right time.
Digital
transformation has gone from a nice-to-have to must-have for enterprises across
industries. It is considered as a catalyst to business growth. Businesses
leverage innovative technologies along with the capabilities of futuristic
digital transformation services to enable new products, services, business
approaches and models.
For
businesses already in the digital transformation journey, improving the digital
presence will be a top driver over the next two years. Other results businesses
aim for from digital transformation solutions include reducing operational
costs, aligning their IT with the business strategy and improving customer
experiences. The top trends that will guide businesses to success in 2019 are:
Connected Cloud Strategy
Cloud
computing has taken over local servers and personal computer-based software.
Businesses rely on cloud-based platforms for app deployment, networking and
security reasons. Connected cloud technology- a combination of private, public
and hybrid cloud is continuing to develop to meet the ever-changing
requirements of businesses. With more businesses shifting to the connected
cloud approach, the result is secured operations with maximized productivity
and efficiency.
Better use of Blockchain Technology
Blockchain
is still a new and complicated technology for most businesses. 2019 will be the
year of getting more familiar with blockchain and implementing it in varied
areas of business. This technology will have a vast array of applications apart
from secure financial transactions. Companies utilizing blockchain to its true
potential will be able to better manage precious customer data.
Improved Customer Experiences with AI
With the
General Data Protection Regulation (GDPR) coming in, companies will be forced
to rethink their digital strategy. This can be an opportunity to impose new
methods to protect the customers’ personal data and deliver better customer
experiences. Embracing AI for sending personalized emails, incentives and
loyalty gifts to your customers will keep them glued to your business and help
in building strong brand advocacy, customer loyalty and trust.
Automated Workforce
AI and
NLP-enabled sophisticated bots will transform and automate the workforce.
Businesses have already started applying natural language processing to their
organizational processes, and those who haven’t need to do so by the end of
2019. Businesses adopting digital transformation solutions will need to focus on
building a team of machine learning specialists and data scientists to support
the requirements of an automated and transformed workforce.
5G Networks
The
mobile ecosystem is preparing to launch commercial 5G networks and devices in
2019, which will revolutionise wireless communication. 5G services will ensure
noticeable growth and transformation opportunities for businesses across
industries by enabling fast and uninterrupted data transmission and
connectivity. This will result in superior end-user experiences.
Get Started…
Keep the
above-mentioned trends in their radar to build a modern, digitally evolved
enterprise. Stay abreast with the changing trends in your industry and be open
to implement new innovations and ideas.
If you
are yet to begin your journey of digital transformation, now is the right time
to do! Gateway Digital a new age technology partner can help you transform your
business digitally with the help of innovative digital transformation services
and solutions. For more, visit gatewaydigital.eu or write to us at hello@gatewaydigital.eu.
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