Patient-Centric Care in the Era of Digital
The healthcare and life sciences sector are transitioning into an era that is driven more by the patients and customers, rather than the care providers. The industry is in the midst of consolidation, with traditional healthcare providers facing serious threats from disruptive, non-traditional players. Healthcare businesses that fail to create patient-centric strategies to provide care will be left behind. The patients and customers of the current era are highly empowered. They demand ease of finding care, greater control over their healthcare decisions, accessibility of treatments and care services, highly personalized clinical experience, and quality engaging relationships with their care providers. As the patient demands grow, healthcare providers need to adopt digital strategies that will help them build a connected patient-provider relationship and deliver excellent healthcare experiences. How can digital strategies aid in patient-centred care? Digital transformation in